Privacy Statement

This is the Privacy Statement of CBS Development B.V. (hereinafter: “CBS”). If you use our website www.cbsrenovation.nl, you sometimes leave personal data. In this privacy statement we explain who we are, how and why we process your personal data, how we protect your personal data, what rights you have with regard to the processing and we state all other relevant information.

CBS uses your data in accordance with the applicable Dutch and European privacy legislation. Your data will be processed in a lawful and careful manner.

CBS

CBS is the controller for the personal data it receives from its customers and visitors to the website. You can find our contact details at the bottom of this page.

Which personal data do we collect and are processed?

When you use our services, we collect various personal data from you for different purposes. Any data with which a natural person can be directly or indirectly identified is personal data. We can collect ordinary and special personal data such as:

• Contact details: first names, surname, age, date of birth, address and city, e-mail address (es), telephone number(s);
• Payment details: bank account number, name account holder;
• Economic data: education, profession;
• Correspondence data: digital and / or written correspondence between customer / website visitor and CBS, digital and / or written messages from customers;
• Marketing preferences: whether or not you wish to receive a newsletter.

For what purposes do we process your data? 

• The execution of the agreement;
• Compliance with legal obligations;
• Communication and marketing purposes.

The legal grounds for data processing

There must be a legal basis for the processing of your personal data. There are six legal bases: consent, performance of an agreement, legal obligation, vital interests, general interests and legitimate interests. CBS will only process your personal data if this is necessary for the conclusion and performance of the agreement, with your consent, if required by law or if CBS has a legitimate interest. If the personal data is necessary for the execution of the agreement, a legal obligation that requires data or there is a legitimate interest, CBS does not need to ask your permission.

CBS also can process personal data. For that data, CBS requires your explicit consent for its processing.

The execution of the agreement

Without obtaining information from you which is required for the fulfillment of our agreement we cannot fulfill it and we cannot offer you optimal service. We only process personal data with your explicit consent.

Compliance with legal obligations

Your data will also be collected and further processed so that CBS can comply with its legal obligations or legitimate interests. We may provide your data to government agencies, such as the tax authorities and the police, so that we can comply with our legal obligations.

Communication and marketing purposes

Customer service

Before you decide to engage CBS, you may want to know more about the services it offers. In order to contact you and provide you with customer service, some of your personal data is required. The data that you provide to us in your contact request, in writing, digitally or by telephone, will be processed by CBS.

Contact form

When filling in the contact form, you indicate that you want to get in contact with CBS. You may therefore be requested to provide the data necessary for the execution of the agreement by CBS.

Newsletter

CBS can use your personal data (names and e-mail address) to send you newsletters. This is only possible if you have given us permission in advance to use this data for sending a newsletter. We may also contact you by telephone to inform you of new services. If you are a customer of CBS, we can also send you newsletters without your permission. You always have the option to unsubscribe from receiving the newsletter.

Transfer to third parties

CBS can pass on your personal data to third parties. This is always done in a lawful and careful manner. We will only pass on your data to third parties if we have your unambiguous consent or if this is permitted under the GDPR.

Parties to whom your data may be passed on are potential partners, consultants and the administrative office. We also provide certain information to an administration office that arranges our administration. In addition, your data may be provided to government agencies such as the police. We may provide your data to the judicial authorities and legal aid providers if the legitimate interest of CBS requires this. Finally, we pass on your data to our hosting provider who may only process the personal data on our behalf and under our supervision, only for purposes that we determine and under strict confidentiality.

Cookies

CBS uses cookies. You can find our cookie statement here.

What privacy rights can you exercise?

You have certain privacy rights. Below is stated what those rights are and what they entail. You can contact us by e-mail to exercise those rights. We kindly request you to clearly indicate in your correspondence that your request relates to one of your privacy rights. CBS will respond to your request within four weeks. If you submit a request to us based on the rights below, please note that we may ask for additional information to identify you.

Right to access and rectification or erasure

You can submit a request for inspection, correction or deletion. You have the right to information about whether or not your personal data is processed and if personal data is processed, you have the right to inspect those personal data. You also have the right to certain information. You can read what information that is in Article 15 of the General Data Protection Regulation (hereinafter: “GDPR). The right to rectification is not conditional. Incorrect or incomplete information will be changed or completed by CBS. You are entitled to data erasure in a number of cases. If this is the case, it is described in Article 17 GDPR.

Right to restriction of processing

In certain cases, you can request to limit the processing of your data. You can request a restriction in the following four cases:

• If your details may be incorrect. We must then check the data and during that period we are not allowed to use the disputed data;
• If the processing of your personal data is unlawful and you do not want the data to be deleted immediately. If processing is unlawful, CBS must destroy the personal data. If you want to request the data later, you must request us to restrict the processing so that the data still exists;
• If CBS no longer needs the personal data for the processing purposes, but you do need them for the establishment, exercise or defense of a legal claim;
• When you have lodged an objection to the processing, you can request a restriction of the processing pending the answer to the question whether the legitimate grounds of CBS processing outweigh your interests in ending the processing.

In the above cases, CBS is in principle no longer allowed to use your personal data, but it cannot (yet) delete it.

Right of data portability

You have the right to “data portability”. This means that you can request us to provide you with the personal data relating to you that you have provided to us. This only applies to digital (non-paper) personal data that CBS processes on the basis of your consent or in the performance of an agreement concluded with you. You then have the right to transfer this data to another controller. CBS will provide the data to you in a structured manner, so that you can easily transfer it. If you request this and this is technically possible, CBS can also forward the personal data directly to the other controller.

Right to object

You have the right to object to the processing of your personal data because of your specific situation. You can then request us to stop processing via the contact details at the bottom of the page. We will stop processing, unless CBS has compelling reasons to continue to process your data and those reasons outweigh your interests. If it is not entirely clear whether the interests of CBS outweigh, CBS must then restrict the processing of data in accordance with privacy legislation until the assessment has been made. CBS may and will no longer process your data in that case. CBS will respond to your objection within 4 weeks.

Notwithstanding the above, you also have the right to object to the processing of your personal data for direct marketing such as sending newsletters. If you object in that context, CBS will immediately stop processing after receiving your objection. If you indicate that you no longer wish to receive a newsletter, CBS will not send it to you anymore.

Right to file a complaint

CBS will do its utmost to protect your privacy and is very careful with your data. If you are nevertheless dissatisfied with the way CBS handles your personal data, you can contact us and we will be happy to find a solution together with you. You also have the right to lodge a complaint with the competent supervisory authority. In the Netherlands, this is the Dutch Data Protection Authority.

Retention periods

CBS only stores your personal data for as long as is necessary for the purposes of the processing as included in this privacy statement or as long as is required by law or regulations. After this period, the information will be destroyed, unless the law requires the information to be kept for a longer period of time.

Under Netherlands tax obligations, CBS is obliged to keep its records for 7 years.

With regard to customers, data such as your name and address, e-mail address, telephone numbers and correspondence between you and CBS will be kept for a maximum of five years after the end of the agreement.

Withdrawal of Consent

You can withdraw your consent to the processing of certain personal data at any time. Withdrawal of consent is only possible for those personal data for which you have previously given your unambiguous consent. You can withdraw your consent in any way, for example by sending an e-mail. The withdrawal of your consent does not affect the lawfulness of the processing based on the consent before its withdrawal.

Update of the privacy statement

CBS can change this privacy statement at any time by publishing a new privacy statement on the website. For the most recent version of our privacy statement, we refer you to our website www.cbsdevelopment.nl.

Contact

If you have any questions about our privacy statement, you can reach us by telephone, in writing or digitally using the following information:

CBS Development B.V.
Merwedeweg 5b 9
3621LP Breukelen
The Netherlands
+31 34 679 40 57
contact@cbsrenovation.nl